ISG PREDICTS: How Digital is Redefining the Business Value of IT
Wednesday, June 30, 2021, 9:00 AM - 9:30 AM
Many organisations have difficulties in identifying the true value that IT generates for the broader business. Traditionally, measures of IT’s effectiveness and efficiency have been introspective. What was the availability of a particular system? What is my IT unit cost per device? In this session, ISG will discuss means of demonstrating how Digital initiatives drive business outcomes, and which metrics can empower leaders to evaluate investment decisions that could help differentiate your firm from the competition.
Day 2 -General Session