Chris Moriarty Director of Insight and Engagement IWFM
Vanessa Gilardi Head of HR Royal Bank of Canada
Kevin Turner DWS Lead - EMEA Unisys
The workforce of the future will be much more highly digital. This means that they will either be connected gig workers, remote collaborative workers or office based workers who all need to connect to themselves and their customers. The office of the future also needs to be digitized. COVID-19 has enabled a new way of working and now as we head back to office, the workplace needs to adapt. Smart facilities, connected employees, AI and augmented capabilities into work spaces will drive a healthier and "less touch" office BUT also to be considered are capacity planning and management, the flexibility to choose and of course the inclusion of the home as an office given 2020 saw 700 million new offices pop up. We may now be working in a hybrid world which means we need to ramp up digital in the workplace as well as the workforce.